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AUTHENTIC COLOMBIAN FAJAS

WORLDWIDE SHIPPING

FREE UK DELIVERY

FOR ORDERS OVER £80

FAQ Page

1. DO YOU OFFER PLUS SIZES?

Yes, we sell a wide range of shapers and sizes for all our dolls running sizes from XXS to 8XL.

We are really sorry if the item you really love is out of stock, we will try our best to restock ASAP. Please navigate to a product you wish and click Join The Waitlist for the desired item to be one of the first notified when it is back in stock.

 

Find your right size using our size chart, it can be found in the “More” & “Helpful Information”

 

No, we are very quick at processing orders to make sure that you receive it as soon as possible, once an order has been shipped, we’re unable to amend it.

 

Once your order has been dispatched, we will send you an automated email with your tracking details which can then be followed via the corresponding courier company.

If your order has not arrived by our estimated delivery date, we advise you to check the delivery address is correct via your order confirmation email. Alternatively, you can track your order through www.royalmail.com, if you are still concerned, please contact us immediately.

Some deliveries may be dispatched from different warehouses due to inventory issues, so you may expect multiple packages.

Unfortunately, we are no longer offering any exchanges. Please visit our Shipping & Returns for further information:

https://secretcurvesonline.com/shipping-and-returns/

We are really sorry that you received a damaged item. In the event that you receive a damaged/defective item or received the wrong item please contact us immediately at contact@secretcurvesonline.com

Returns are made at the customers’ expense unless your item is faulty.

Please visit our Shipping & Returns for further information:

https://secretcurvesonline.com/shipping-and-returns/

Yes, DM us on Instagram (@secret_curves) for further information to book a slot.

Note: We only offer this service in London.

  Yes of course! All men can wear waist trainers, it’s not just for our dolls.

Please contact us at the following email address: contact@secretcurvesonline.com

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